Free live session
Two practitioners, two sides of the same problem. A working session on what actually breaks AI initiatives — and a framework for fixing it before your next rollout, not after.
95%
of enterprise AI pilots show no measurable P&L impact
50 min
live session plus open Q&A
2
practitioners — process and people
Hosted by Ken Lengel and Sana Ali
Fractional Chief AI Officer · Transition Specialist
Your presenters
Most AI advice covers half the problem. Ken works on how the rollout is built. Sana works on whether people will actually use it. Between them, that's every reason these initiatives stall.
Ken Lengel
Fractional Chief AI Officer
Thirty years leading transformation at Bank of America, Wells Fargo, and Capital One. Now the accountable owner of AI strategy for companies with 20 to 200 people — use-case selection, governance, and tying the work to a number that matters.
Sana Ali
Transition Specialist
Carries organisations through the transitions that technology sets off. Works on the part no dashboard shows: why capable people quietly refuse a tool that works, what the shift is actually costing them, and how to move a team from resistance to genuine use.
The Adoption Gap Matrix
Plot any AI initiative on two axes — how well the process is built, and how ready people actually are to use it. Almost every stalled rollout lands in one of the two middle quadrants, and the fix is completely different for each.
Weak process · low adoption
Wrong use case, no workflow fit, no internal messaging. The pilot was never going to survive contact with real work.
Weak process · high adoption
People genuinely want to use it. The workflow underneath won't hold the weight, so enthusiasm decays into workarounds.
Strong process · low adoption
Where most organisations get stuck. The build is sound; fear, mistrust, and zero coaching keep anyone from touching it.
Strong process · high adoption
The goal. Workflow designed around how the work actually happens, and people who are genuinely ready to change how they do it.
What you'll walk away with
This is a working session. You leave with a diagnosis of your own initiative and two playbooks you can run on Monday.
Run of show
Two live polls, one case study, and enough Q&A time to get to your actual situation.
Can't make it live? Register anyway. The recording and the diagnostic go to everyone on the list, whether you attend or not.
Reserve your seat
Fifty minutes, two playbooks, and a live diagnosis. Free, and the recording comes to you either way.
Wednesday, August 26, 2026 · 1:00 PM ET · 10:00 AM PT
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